Replacing your roof can be a stressful and expensive process. At AIC Roofing, we want to alleviate this stress as much as possible for homeowners by providing top-notch customer service and a hassle-free experience before, during, and after your roof replacement. The “AIC,” in our name, stands for Affordability, Integrity, and Consistency, and we live by those values daily with every roof we replace.
As part of our mission to help homeowners feel knowledgeable throughout the roofing process, we want to dedicate an article to answer a question we occasionally receive – “will I receive a credit back for any unused materials at the end of the roof replacement”?
The short answer is no. We’ll explain why below.
Turnkey Service
First, imagine calling a local bakery to order your favorite specialty cake. After the baker takes your order, they tell you the price and when it will be ready for pickup. As you arrive to pick up your cake, about to hand over your credit card – would you ask the baker for leftover flour, sugar, or other ingredients as a refund or discount?
Of course not.
You’re buying the cake, not all the individual ingredients. The price covers everything needed to make your cake, including the ingredients, the baker’s expertise, labor, time, and all the equipment required to create the masterpiece you ordered.
The same principle applies to purchasing a new roof.
When you order a new roof, your contractor manages the entire process. They handle the tear-off, disposal, supply chain for materials, labor coordination, and use their expertise to complete the job efficiently and safely without damaging your home or property.
Your purchase also includes a reliable, transferable warranty. Most roofing contractors provide 2 to 5-year craftsmanship warranties, but at AIC, we proudly offer a 10-year craftsmanship warranty.
Pricing Transparency
Integrity is one of our core values. In conjunction with that, we pride ourselves on fair and honest pricing. We quote you the purchase price – no more and no less.
Roof pricing has many variables involved. We calculate your price based on several factors, including your roof’s square footage, pitch, overall design, and the associated labor and materials. Additionally, in adherence to industry guidelines we apply a waste factor to the materials needed to complete the job. Using a waste factor is a standard practice for most companies, whether ordering flooring, drywall, or roofing materials.
If we ran short on materials during your roof replacement, you would not be charged a penny more for the additional material and labor costs associated with completing your roof. That’s because we are responsible for the materials and risks involved with ensuring the job is completed exactly as outlined in our agreement.
Efficiency and Risk Assumption
Our top priority is completing your roof to our high standards, meaning the job gets done right and on time. We quote our price and timeline confidently because we plan carefully.
We always bring more than enough materials to the jobsite to prevent shortages during installation. Ordering only the exact quantities could create risks for your home. Here’s why we follow this practice:
Scenario 1: A crew must finish a job by 6pm, but severe thunderstorms are forecast later that evening. At 5pm, they run out of shingles, and the supply house has already closed. An incomplete roof during a storm creates major inconvenience and risk for both the homeowner and the contractor. We plan ahead to avoid this.
Scenario 2: A roof with unique penetrations like skylights or dormers requires custom flashing to prevent leaks. If the crew runs short on materials, the jobsite supervisor may need to drive over an hour to the supply house. That takes them away from supervising critical work, potentially delaying the job and increasing the chance of errors.
We take risk seriously during every roof installation. Our procedures ensure your roof gets completed correctly and on time. As these examples show, having materials readily available is essential. When our crew has what they need, when they need it, we avoid delays and reduce risk. That’s why we always send extra materials to the jobsite, so we can confidently finish your project.
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